Process guide

STEP 1

Celebrate your reason to party! Engagements, holiday planning, new babies, we’re here for it all! Once you’ve nailed down your attire, color palette, and venue, fill out the client form on our website within 6 months of your event and no later than 8 weeks before the event. 

STEP 3

Attend your floral consultation! We’ll go over everything important here! About 10 business days after your consultation, you can expect a beautiful, customized proposal with all the pretty things in it! Once you’re completely satisfied with your proposal, you’ll pay your retainer fee to lock in your date with us.

STEP 2

Once you’ve filled out our client form. Expect an email from us within 24 hours to book your consultation. Consultations book up quickly, be sure to plan ahead.

*Please check spam

STEP 4

In about 6 weeks prior to the event, you’ll hear from us again! We’ll contact you to confirm any final changes and ensure your proposal looks exactly as you want. Sit back, relax, and let us make sure everything is perfect for your event.

How should i get in contact? 

Fill out the CLIENT form in the contact section.
This will get you started in our system. You will communicate through our client chat function! Please allow us 24-48 hours to respond to any emails or phone calls. Our office is closed Sundays & Mondays!

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Will I be able to see my flowers during my consultation?

We are a special order event florist, so we do not keep a retail stock to show you your florals. We have a great set of inspiration photos, you can choose your vases and come check out our workspace! 

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What is a retainer? 

Retainer fee is a deposit to lock in your date! We book up quickly, and we like to order your florals with as much notice as possible to guarantee you the best product! Your retainer is $500 or 30% of your total, whichever is greater, and is due within 35 days of receiving your proposal.

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Do you have an exclusivity clause?

Yes, if you choose to book some of your florals with Bitterroot Studio, any other florals must be ordered through us. This is to protect the integrity of our work and your event, by guaranteeing you the best quality, cohesiveness and appearance for your florals. 
We can’t wait to meet you!


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What is included in my Wedgewood package? 

As part of the Wedgewood Premier or Elite package, a value fresh floral arrangement is included for each guest table, and for one  sweetheart table. 

« More WW questions

Can I use the arrangement value toward other floral items? 

No, as part of your package with Wedgewood only guest table arrangements and a sweetheart table are included and are non-transferable. Any additional items are al-a-carte items that must be paid to Bitterroot Studio. 

Can I repurpose my Wedgewood package items?

We will deliver the items as intended and as listed in your contract. Bitterroot Studio is not liable for any damages caused by repurposing items for other than their intended purpose. 

What if I have a short term wedding?

If your event is less than 8 weeks away, contact with our office and we will take care of you immediately.

Do you have an order minimum? 

We require a $500 booking minimum for items delivered outside of the Wedgewood package. 

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How do I view or change my proposal?

You can log in to your client portal to see your proposal and contract! You can also make edits, comments and request quantity changes in your client chat to get your proposal worked on quickly!

Can I make changes to my proposal?

Will I be charged for table count changes? 

Your final payment is due 35 days before your event date, and you are welcome to make changes up to 30 days before your event. After this point, a late change fee will be applied at our discretion. Before final payment is due, we allow 1 major change to your proposal (color palette changes, multiple flower changes, and/or redoing your entire proposal) after that change or upon request for a second proposal, we do apply a design fee of $150. 

With our package with Wedgewood, you will not be billed for late table fluctuations. However, if you have upgraded your tables, the additional cost will still apply and will be due immediately upon the table change. If you have a decrease in tables after you’ve made your final payment, we will allocate the flowers elsewhere in the wedding. 

I’m booked with Wedgewood, do I still have to pay a retainer? 

If you have chosen to include any items outside of the Wedgewood package, you must pay a retainer to Bitterroot Studio. This fee is to lock in your date with us! The retaining fee is $500 or 30%, whichever is greater, and is due 35 days after receiving your proposal. If you have not included anything outside of the Wedgewood package, you still must sign your proposal to lock in your date.

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What is included in my package with Lionsgate? 

Lionsgate makes planning simple! You reach out to us, we make you a custom proposal, and you pay Lionsgate at the end of your planning process! 

What if I want to DIY my florals? 

Bitterroot Studio can provide you with fresh bulk flowers in your color palette if you would like to DIY! 

What if I have a short-term wedding?

If your event is less than 8 weeks away, make sure to fill in all your details when filling out our intake form. Contact your consultant, and be prepared to fast-track decisions. We order our flowers 4 weeks in advance, so all finalizations must be made prior to the 30-day deadline.

How do I view or change my proposal?

You can log in to your client portal to see your proposal and contract! You can also make edits, and comments and request quantity changes in your client chat to get your proposal worked on quickly!

Can I make changes to my proposal?

Your final payment is due 35 days before your event date, and you are welcome to make changes up to 30 days before your event. After this point, a late change fee will be applied at our discretion. Before final payment is due, we allow 1 major change to your proposal (color palette changes, multiple flower changes, and/or redoing your entire proposal) after that change or upon request for a second proposal, we do apply a design fee of $150. 

Will I be charged for table count changes? 

You will not be billed for late table fluctuations. However, the cost of the arrangement will be added to your final total.

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What is included in my package with Lioncrest? 

With the Lionscrest inclusive package, you will receive a credit to use on floral items of your choice! Please discuss with your Lionscrest coordinator what amount you have for your floral package. 

What if all the things I want go over the package budget?

If the total on your proposal is over the package amount, Bitterroot Studio will subtract the amount of your package from the total, and any remaining balance will be owed directly to Bitterroot Studio. 

What if I have a short-term wedding?

If your event is less than 8 weeks away, make sure to fill in all your details when filling out our intake form. Contact your consultant, and be prepared to fast-track decisions. We order our flowers 4 weeks in advance, so all finalizations must be made prior to the 30-day deadline.

What if I want to DIY my florals? 

Bitterroot Studio can provide you with fresh bulk flowers in your color palette if you would like to DIY! 

How do I view or change my proposal?

You can log in to your client portal to see your proposal and contract! You can also make edits, and comments and request quantity changes in your client chat to get your proposal worked on quickly!

Can I make changes to my proposal?

Your final payment is due 35 days before your event date, and you are welcome to make changes up to 30 days before your event. After this point, a late change fee will be applied at our discretion. Before final payment is due, we allow 1 major change to your proposal (color palette changes, multiple flower changes, and/or redoing your entire proposal) after that change or upon request for a second proposal, we do apply a design fee of $150. 

Will I be charged for table count changes? 

You will not be billed for late table fluctuations. However, the cost of the arrangement will be added to your final total.

What if I want to DIY my florals? 

Bitterroot Studio can provide you with fresh bulk flowers in your color palette if you would like to DIY! 

What if I have a short-term wedding?

If your event is less than 8 weeks away, make sure to fill in all your details when filling out our intake form. Contact your consultant, and be prepared to fast-track decisions. We order our flowers 4 weeks in advance, so all finalizations must be made prior to the 30-day deadline.

How do I view or change my proposal?

You can log in to your client portal to see your proposal and contract! You can also make edits, and comments and request quantity changes in your client chat to get your proposal worked on quickly!

Can I make changes to my proposal?

Your final payment is due 35 days before your event date, and you are welcome to make changes up to 30 days before your event. After this point, a late change fee will be applied at our discretion. Before final payment is due, we allow 1 major change to your proposal (color palette changes, multiple flower changes, and/or redoing your entire proposal) after that change or upon request for a second proposal, we do apply a design fee of $150. 

Will I be charged for table count changes? 

You will not be billed for late table fluctuations. However, the cost of the arrangement will be added to your final total.

« back to faqs

What is included in my package with The establishment? 

With the Establishment inclusive package, you will receive a credit to use on floral items of your choice!

What if all the things I want go over the package budget?

If the total on your proposal is over the package amount, Bitterroot Studio will subtract the amount of your package from the total, and any remaining balance will be owed directly to Bitterroot Studio. 

What if I have a short-term event?

If your event is less than 8 weeks away, make sure to fill in all your details when filling out our intake form. Contact your consultant, and be prepared to fast-track decisions. We order our flowers 4 weeks in advance, so all finalizations must be made prior to the 30-day deadline.

What if I want to DIY my florals? 

Bitterroot Studio can provide you with fresh bulk flowers in your color palette if you would like to DIY! 

How do I view or change my proposal?

You can log in to your client portal to see your proposal and contract! You can also make edits, and comments and request quantity changes in your client chat to get your proposal worked on quickly!

Can I make changes to my proposal?

Your final payment is due 35 days before your event date, and you are welcome to make changes up to 30 days before your event. After this point, a late change fee will be applied at our discretion. Before final payment is due, we allow 1 major change to your proposal (color palette changes, multiple flower changes, and/or redoing your entire proposal) after that change or upon request for a second proposal, we do apply a design fee of $150. 

Will I be charged for table count changes? 

You will not be billed for late table fluctuations. However, the cost of the arrangement will be added to your final total.

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